In the bustling world of hospitality, where hotels, bars, and restaurants often operate on 2-3 shifts a day, the challenges are particularly pronounced for women. The second shift, which usually kicks off in the late afternoon, frequently stretches into the early hours of the next day, often past 11 pm.
For those who have experienced working in hospitality—whether in Uganda or elsewhere—it’s clear that this is a high-energy, demanding environment. However, women in this field face additional hurdles that are difficult to ignore.
Navigating the Streets After Dark
The reality is that working late comes with serious risks. When the restaurant or bar closes, and staff leave for home, safety can easily become a concern. Consider the plight of a waitress in Kampala: returning home often involves navigating poorly lit streets or relying on boda bodas, with no real assurances of safety. The streets at midnight tell a story of their own, and it’s one filled with uncertainty.
For many, the cost of transport can take up a significant chunk of their hard-earned wages—almost half in some cases. This creates a distressing dilemma: Do they choose to remain financially strained yet safe, or do they risk a potentially dangerous walk home? Sadly, this is a dilemma that too many young women in the industry face daily.
While some have found solace in travelling in groups, it often still doesn’t provide the protection they truly need. Heartbreakingly, countless women have experienced assaults, thefts, and far worse while navigating dark streets at night. Those who endure such attacks carry not just physical injuries but emotional scars that can last a lifetime.
Advocating for Change
It’s crucial for businesses that remain open late to recognise their responsibility towards their staff. Providing safe transport options or a dedicated shuttle service shouldn’t be viewed as an added bonus; rather, it’s a fundamental aspect of ensuring employee safety.
In some situations, offering on-site accommodation could alleviate the worry of workers having to make unsafe late-night commutes. After all, the hospitality industry is about making people feel welcome and secure, and this sense of care should extend to those who play an essential role in creating that environment.
Together, we can work towards a safer, more supportive workplace for women in hospitality—because everyone deserves to feel safe and valued at work.